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The Refuelers

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Hougaerde, Belgique
We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps! Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days! Furthermore The Refuelers specialize in Change Management, helping companies in the hard & soft side of change, in various ways that fit best your business challenge.
2 personnes dans leur équipe
Parle Anglais, Français, Néerlandais
Travaille à distance à travers le monde
Membre Sortlist depuis 2021
Fondée en 2016
4/5
(1 avis clients)

Services

6 services offerts par The Refuelers

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  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
    Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Compétences en Stratégie digitale (9)
    Digital DesignDigital MarketingDesign ThinkingCustomer JourneyDigital StrategyCustomer Acquisitioncustomer behaviorCustomer SegmentationDigital Innovation
    En savoir plus sur Stratégie digitale
  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
    Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Compétences en Innovation (8)
    Design ThinkingConsultingProduct DesignCustomer Acquisitiondigital innovationinnovation managementdesign innovationcustomer centric design
    En savoir plus sur Innovation
  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
    Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Compétences en Ergonomie (UX/UI) (5)
    Customer Journeyui uxergonomics consultingcustomer centric designcustomer facing interface
    En savoir plus sur Ergonomie (UX/UI)
  • Description
    We help companies create and/or optimize a product, service, tool, customer journey, process with target user feedback and clear next steps!
    Do to so we're specialized in the Design Sprint methodology that will align your teams, make decision-making faster and provide real user tested feedback in only 4 days!
    Compétences en Stratégie de contenu (8)
    Design ThinkingCustomer JourneyWeb ContentOnline Contentdesign innovationcustomer behaviorconsumer panelCustomer Segmentation
    En savoir plus sur Stratégie de contenu
  • Description

    Aucune description n'est fournie pour ce service.

    Compétences en Application web (2)
    Product DesignWeb Content
    En savoir plus sur Application web
  • Description

    Aucune description n'est fournie pour ce service.

    Compétences en Design & graphisme (1)
    Digital Design
    En savoir plus sur Design & graphisme
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Équipe

2 membres dans l'équipe de The Refuelers

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Avis clients

1 Avis clients pour The Refuelers

4/5
(1 avis clients)
SP
Simon PeterOperations Manager chez VELUX
4/5

At VELUX we wanted to improve the customer journey by developing a digital configurator helping our customers to configure and choose the perfect solution for their room. Instead of developing it based on our (biased) internal perspective, Pierrette suggested to follow a Design Sprint methodology to integrate real customers feedback and a multi-disciplinary problem-solving team in the process. This decision gave us great insights, learnings and alignments. It saved us a lot of time and represented a real boost for the final configurator development. The most complex and significant part of the project was solved in a week. I was quite surprised of the Design Sprint approach being so quick, efficient and actionable. It normally takes so much longer to get everybody aligned while capturing customer feedback as well! Great experience.

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https://www.therefuelers.com
  • Siège socialHauthem, Hoegaarden, Belgium