Smart Universe

Abu Dhabi, Verenigde Arabische Emiraten

Digitale ervaring aandrijven met AI

Smart Universe wordt erkend als een van de beste bedrijven voor AI-ontwikkeling en klantervaringsoplossingen in de VAE en het Midden-Oosten , en levert hoogwaardige, betaalbare en innovatieve technologische oplossingen voor bedrijven van elke omvang. Met het hoofdkantoor in Abu Dhabi, Verenigde Arabische Emiraten, zijn wij gespecialiseerd in AI-ontwikkeling , LLM-integraties en klantervaringsplatforms (CX) , waarbij we organisaties helpen geavanceerde technologieën zoals ChatGPT API, OpenAI, Google Gemini, Claude en andere Large Language Models te adopteren om workflows te automatiseren en de klantbetrokkenheid te verbeteren. Ons team heeft diepgaande expertise in Genesys (PureCloud) ontwikkeling en enterprise-integraties, en biedt geavanceerde oplossingen voor contactcenters, omnichannelcommunicatie, AI-gestuurde chatbots, voicebots en analyseplatforms. We ondersteunen bedrijven bij het bouwen van betrouwbare, schaalbare en veilige CX-systemen die de servicekwaliteit en operationele efficiëntie verbeteren. Smart Universe is een vertrouwde partner voor: AI-ontwikkeling & AI-onderzoek LLM-integraties en AI-workflowautomatisering Klantervaringsoplossingen (CX) Genesys Cloud (PureCloud) integraties & ondersteuning n8n workflowautomatisering en aangepaste integraties Web- & mobiele applicatieontwikkeling Digitale transformatie en slimme automatisering We richten ons op het leveren van de beste kwaliteitsoplossingen tegen betaalbare en flexibele budgetten, zodat zowel startups als ondernemingen toegang hebben tot AI- en softwareontwikkelingsdiensten van wereldklasse. Smart Universe bedient met trots klanten in Dubai, Abu Dhabi, VAE, Saoedi-Arabië, Qatar, Jordanië, Egypte en de bredere Midden-Oosten, terwijl we ook samenwerken met klanten wereldwijd. Onze missie is om de topaanbieder van AI- en klantervaringsoplossingen in de regio te worden, en organisaties te helpen transformeren door middel van intelligente technologie en automatisering. Smart Universe blijft een voorkeurskeuze voor bedrijven die op zoek zijn naar het beste AI-bedrijf in de VAE en een betrouwbare technologiepartner wereldwijd

9 mensen in hun team

Spreekt Arabisch, Engels

1 project in hun portfolio

Werkt op afstand over de hele wereld

Sortlist lid sinds 2026

Opgericht in 2020

Nog geen reviewsWees de eerste om er een te schrijven

Diensten

10 diensten aangeboden door Smart Universe

Beschrijving
At Smart Universe, we provide Artificial Intelligence as a Service to help organizations transform data into intelligent, scalable, and secure digital solutions. Our AI services are designed for enterprises and growing businesses that want to integrate advanced AI capabilities into their existing systems without the complexity of building in-house infrastructure from scratch. We specialize in delivering custom AI solutions tailored to business needs, including: - AI-powered analytics and insights for customer experience, operations, and decision-making - Generative AI integration (ChatGPT, Gemini, and custom LLM solutions) for automation, knowledge management, and intelligent assistants - Machine learning models for prediction, classification, and pattern recognition - Computer vision and video/audio analysis for quality control, monitoring, and behavior insights - Natural language processing (NLP) for chatbots, document analysis, and multilingual communication - Secure API-based AI services that integrate seamlessly with web, mobile, and enterprise platforms Smart Universe focuses on enterprise-grade architecture, ensuring that every AI solution is: - Scalable and cloud-ready - Compliant with data privacy and security best practices - Custom-built to match business workflows - Designed for long-term maintainability We work closely with clients to move from strategy to implementation, covering: - AI use-case discovery and technical consulting - Solution design and model selection - Integration with existing software and infrastructure - Deployment, monitoring, and continuous optimization Our mission is to make AI practical, reliable, and measurable — enabling organizations to improve efficiency, enhance customer experiences, and unlock new business value through intelligent technology.
Skills in Artificial Intelligence (11)
AI OntwikkelingChatbot DevelopmentIntegratieSpeech RecognitionAI OnderzoekChat BotChatGPT ConsultingAI-strategieGeneratieve AIAI-klantenservice+1
Project in Artificial Intelligence (1)
Klant in Artificial Intelligence (1)
ConfidentialOverheid | international
Meer informatie over Artificial Intelligence
Beschrijving
We help organizations transform raw data into actionable insights through advanced analytics and business intelligence solutions. Smart Universe designs data pipelines, dashboards, and reporting systems that support strategic decision-making, operational efficiency, and performance monitoring across departments.
Skills in Web analytics / Big data (7)
Big Data AnalyticsData AnalyseData VerslaggevingData VisualisatieVideo AnalyticsMonitoring van GegevensGegevensanalyse
Project in Web analytics / Big data (1)
Klant in Web analytics / Big data (1)
ConfidentialOverheid | international
Meer informatie over Web analytics / Big data
Beschrijving
Smart Universe designs clean, modern, and user-centered digital experiences for web and mobile applications. Our UX/UI services focus on usability, consistency, and brand alignment, ensuring that digital products are both visually appealing and easy to use.
Skills in Ergonomie (UX / UI) (19)
Design ThinkingUser TestingMobiele App UI DesignUI Toolkit IntegratieUser Experienceergonomie ux uiStory MappingUI Ontwerpui uxUX Experiment+9
Meer informatie over Ergonomie (UX / UI)
Beschrijving
We design and develop modern, high-performance web applications tailored to enterprise and growing businesses. From internal dashboards to customer-facing platforms, Smart Universe builds secure, scalable, and maintainable solutions using modern frameworks and best practices. Our web applications are optimized for performance, usability, and long-term growth.
Skills in Web Applicatie (30)
AngularJS OntwikkelingBot OntwikkelingCI IntegratieDevOpsIntegratieIoT OntwikkelingJavascript OntwikkelingMongoDB OntwikkelingMySQL DevelopmentNodeJS Ontwikkeling+20
Meer informatie over Web Applicatie
Beschrijving
We help organizations design and operate cloud environments that are secure, scalable, and cost-aware. Smart Universe provides cloud architecture, deployment strategy, and operational best practices—covering environments, automation, monitoring, and reliability—so teams can ship faster and run critical systems with confidence.
Skills in Cloud Consulting (9)
CI IntegratieDevOpsDevOps AutomatieHybrid CloudDevOps EngineeringDevOps ImplementatieCloud ArchitectureCloud ComputingScalability Optimizatie
Meer informatie over Cloud Consulting
Beschrijving
Smart Universe builds enterprise-grade software and integrations that power customer experience and operations. We develop secure, scalable platforms, APIs, and middleware—often around contact center ecosystems like Genesys Cloud—connecting CRMs, core systems, and analytics to streamline workflows and improve service outcomes. Our focus is production-ready engineering with maintainable architecture and long-term reliability.
Skills in Software Ontwikkeling (19)
CRM ConsultingNode.jsSoftware LocalizationSoftware ArchitectuurSalesforce ConsultingSalesforce IntegratieSoftware EngineeringAPI OntwikkelingAPI Key ManagementLegacy Code Verwijderen+9
Project in Software Ontwikkeling (1)
Klant in Software Ontwikkeling (1)
ConfidentialOverheid | international
Meer informatie over Software Ontwikkeling
Beschrijving
Smart Universe delivers custom mobile applications for iOS and Android that combine intuitive design with powerful functionality. We focus on business-driven mobile solutions such as customer portals, internal tools, and data-driven applications, ensuring performance, security, and seamless integration with backend systems.
Skills in Mobile App (30)
Android App DevelopmentMobiele App DesignApp LocalizationChatbot DevelopmentMobiele VerkoopPush Melding ServiceHybriede Mobiele App OntwikkelingiOS-App DevelopmentMobiele PrototypingReact Development+20
Meer informatie over Mobile App
Beschrijving
We guide organizations through digital transformation by modernizing systems, automating processes, and introducing intelligent technologies. Smart Universe helps clients move from manual or legacy workflows to efficient, technology-driven operations powered by AI and modern software platforms.
Skills in Digital Strategy (10)
Digitale InnovatieDigitale TransformatieZoekmachine MarketingDigitale ConsultingDigitale TransitieDigitale ProcesautomatiseringDigitaliseringB2B Digitale MarketingDigitale MarketingWebmarketing
Meer informatie over Digital Strategy
Beschrijving
Smart Universe turns operational and customer data into actionable insights. We design data pipelines, reporting structures, and dashboards that help leaders track performance, identify bottlenecks, and optimize customer experience. This is especially valuable for service operations and contact centers where KPIs and visibility directly impact outcomes.
Skills in Data Consulting (2)
Data VerslaggevingPrestatieanalyse
Project in Data Consulting (1)
Klant in Data Consulting (1)
ConfidentialOverheid | international
Meer informatie over Data Consulting
Beschrijving
Smart Universe supports teams with product management services that translate business goals into clear roadmaps and delivery plans. We help define requirements, prioritize features, and align stakeholders—ensuring that complex platforms (CX systems, portals, LMS, internal tools) are built with clarity and measurable outcomes.
Skills in Product Management (12)
Product OntwerpProduct LanceringProduct OntdekkingProduct ExploratieProduct Lifecycle ManagementProduct Roadmap DefinitieProduct OntwikkelingProductstrategieProducttrainingProductorganisatie+2
Meer informatie over Product Management

Team

9 leden in Smart Universe's team

VerhaalSmart Universe is powered by a global team of engineers, designers, and strategists who thrive on innovation and collaboration. With expertise in AI, software, and customer experience platforms, we deliver technology solutions that are secure, scalable, and designed for real business impact.

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Contact

Contact gegevens van Smart Universe

Details

HoofdkantoorAbu Dhabi Bus Station Overpass - Abu Dhabi - United Arab Emirates