The Crew Communication
Agency expert in Website Creation, Advertising, Branding & Positioning, Social Media, Content Strategy, Digital Strategy.
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About The Crew Communication
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Description
OUR DNA
Based in Brussels and Lille (France), The Crew Communication was founded in 2004 by a small group of guys with big agency experiences. They shared three qualities: imagination, integrity and a burning passion to succeed. Since then, we kept these important qualities and we grew…
We are different from other agencies. We have taken our brand advertising experience and applied it to companies – moving from sales and promotion, to capital and long-term values. Our insights are research-based, our methods are rigorous. We are obsessed with clarity and consistency. We also strive to give organisations a lasting image and one that appeals to all stakeholders.
We are a team on a human scale, responsive and always available.
OUR EXPERTISE
- STRATEGY & CONSULTANCY
We identify the DNA of companies and local authorities, to develop their intangible capital. We guide our clients to convert their capital through all the communication tools possible.
- CREATION
Creation is the only trace that remains in the memory of people. We believe in an approach that gives meaning to the purpose of a business.
- COMMUNICATION
Media is our main focus, online and offline . Our partnerships are allowing a fully integrated approach and with this comes a guarantee of success.
- EXPERTS LABS
- WEBSITES DEVELOPMENT
We have a dedicated digital team with experiences in Strategy, Concept, Web, Graphic Design, UX, UI, Front-end, Back-end Development, Analytics, Performance, Mobile Applications, etc The Crew has a portfolio of more than 40 running websites
Success is often the result of unexpected combinations. The Crew Communication is driven by its vision of “adding perspective", built on solid foundations. A pioneer agency in its field unique, references among both, corporate and institutional clients. A team that is multicultural in terms of origin and careers, an extensive network of partners.
Welcome aboard The Crew Communication

Awards or Nominations
Services offered
We are active in different sectors

Website Creation
- We have a dedicated digital team with experiences in Strategy, Concept, Web, Graphic Design, UX, UI, Front-end, Back-end Development, Analytics, Performance, Mobile Applications, etc The Crew has a portfolio of more than 40 running websites

Branding & Positioning
- Since our agency was founded in 2004, we have been consistently refining our vision and feeding a broad palette of options into each of our projects. We identify the DNA of companies and local authorities to develop their intangible capital. The Crew builds on its advertising credentials, to develop the most creative corporate communications in Belgium, bringing you the best of both worlds. Corporate thinking & Advertising creativity. Whether you need one or both.

Content Strategy
- The content strategy helps to establish the positioning of a company on specific themes. It allows the company, among other things, to be more readable on search engines, to generate qualified traffic on its website by attracting the user through content that is adapted to it. Deploying a relevant content strategy makes it possible to ensure coherence between all the communication media: website, social media, etc. It is also delivering the right content on the appropriate medium, at a suitable time. Our experts from The Crew will accompany customers to optimise the content of all publications, in full coherence with global communication, to reach targets.

Advertising
- Creation is the only trace that remains in the memory of people. We believe in an approach that gives meaning to the purpose of a business. Success is often the result of unexpected combinations. We operate like experts in different areas, with one coordinator (media center, strategic digital center, strategic planner). We are a team on a human scale, responsive and always available.

Social Media
- The common mistake many companies make in social media is to hurry up to create a Facebook page or Twitter feed without having done a proper planning. Possible outcomes range from wasting resources to poor performance. A social media strategy is essential if you want your investment to pay back. The Crew always make sure to propose a checklist of key elements to incorporate into a social media strategy. Objectives With key employees and our experts, we determine the main goals of our clients social media presence. Is it to attract more customers? To promote the recognition of your brand? Improve customer service? Based on the company goals, we decide how the company will measure its success in social media (eg, number of visits, subscribers and comments, extent to which your content is exchanged, new prospects, etc.) .) and set targets to reach (KPI).

Digital Strategy
- We have a strong expertise in digital Strategy. According to The Crew Communication, Any digital strategy must be in coherence with global communication plan and is an action plan on digital media, ie internet (site, webmarketing, social networks ...) and mobile to reach global objectives on the brand / company. The digital strategy must be part of all companies communication plan.
Interested by our service? Contact us now!
Contact The Crew CommunicationA few metrics about the agency
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22
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Previous Works
Check the latest works made for our clients
New website for HOTREC including Intranet
June 2018June 2018New website for HOTREC including Intranet
HOTREC is the umbrella Association of Hotels, Restaurants, Pubs and Cafes and similar establishments in Europe, which brings together 43 National associations in 30 countries, and is the voice of the hospitality industry in Europe.
Read moreAlvergnas' digital transformation
June 2018June 2018Alvergnas' digital transformation
Alvergnas is the French specialist in the sale of used vehicles since 1956. Worried of adapting to the evolution of the market, the brand had to optimize its complete digital transformation and move progressively from a retail business model to an online business model.
Recognized and appreciated for its flawless quality service, Alvergnas had to offer the same level of professionalism and performance through its online tools.
Showrooms, workshops, after-sales service, Alvergnas.com website: a consistent and flawless level of quality.To achieve this, The Crew has supported the company at every stage of its digital transformation to create a powerful and innovative web platform at all levels: SEO content, accurate inventory at all times, user experience, service, presence on social networks, mobile experience, targeted digital campaigns, interconnected CRM ...
Read moreRebranding GOODS TO GIVE
June 2018June 2018Rebranding GOODS TO GIVE
L’ASBL Goods to Give collecte des produits neufs non alimentaires auprès des entreprises et les distribue aux plus démunis via un réseau d’organisations sociales luttant contre la pauvreté en Belgique. Nous contribuons ainsi à aider plus de 200.000 personnes au quotidien.
Le risque de pauvreté ou d’exclusion sociale touche plus de 2 millions de personnes en Belgique (indicateur AROPE).
Chaque année, pour plus de 100 millions d’euros de produits neufs non alimentaires de consommation courante ne trouvent pas preneurs dans la sphère commerciale.Ensemble, nous pouvons donner une vie utile à ces produits et agir concrètement pour la dignité des personnes précarisées.
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De VZW Goods to Give zamelt nieuwe non-foodproducten in bij bedrijven en herverdeelt ze aan minderbedeelden via een netwerk van sociale organisaties die strijden tegen armoede in België. Op die manier dragen we bij aan de dagelijkse ondersteuning van meer dan 200.000 personen.
Het risico op armoede of sociale uitsluiting treft meer dan 2 miljoen mensen in België (AROPE indicator).
Elk jaar vinden voor meer dan 100 miljoen euro aan nieuwe non-foodproducten, bestemd voor dagelijks gebruik, geen koper in een commercieel kader.Samen kunnen we een nuttige invulling geven aan die producten en de waardigheid van mensen in precaire omstandigheden wezenlijk verhogen.
Read moreIxelles City campaign
May 2017May 2017Ixelles City campaign
Ixelles s’attaque à la pollution domestique
The Crew a développé pour la commune d’Ixelles une campagne axée sur la propreté en réalisant 5 sujets
dont le premier est consacré à la problématique des jets de mégots.
Ixelles n’est pas une poubelle !
La lutte contre les incivilités s’intensifie jour après jour, mois après-mois, année après-année.
Et malgré toutes nos actions, tous nos efforts, il y a peu d’amélioration notable du sentiment de propreté,
ni de grand changement de comportement ou d’attitude.
Nous continuons à sensibiliser la population ixelloise à la lutte contre les incivilités.Read moreNew website for N-Side
June 2018June 2018New website for N-Side
From strategy down to operations, N-SIDE supports your organization to leverage the value of your data and business knowledge into decision-making power. Using state-of-the-art optimization and advanced analytics technologies, our software solutions and consulting services solve the most complex industry challenges and turn them into opportunities.
Read moreAUCHAN New Corporate Websites
February 2018February 2018AUCHAN New Corporate Websites
Auchan is one of the world’s leading retailers, originating in Roubaix in the Hauts de France region. At the end of the October 2015 reorganisation and under Auchan Holding’s “hat”, Auchan Retail brings together all formats of the food trade, hypermarkets, supermarkets, proximity, drive and e-commerce.
We are proud to accompany Auchan Retail in the creation of its corporate website and the management of social networks.
Read moreIBA 360° communication
May 2017May 2017IBA 360° communication
IBA (Ion Beam Applications S.A.) is a global medical technology company
focused on bringing integrated and innovative solutions for the diagnosis
and treatment of cancer. The company is the worldwide technology leader
in the field of proton therapy, considered to be the most advanced form of
radiation therapy available today. IBA’s proton therapy solutions are flexible
and adaptable, allowing customers to choose from universal full-scale
proton therapy centers as well as compact, single room solutions.
In addition, IBA also has a radiation dosimetry business
and develops particle accelerators for the medical world and industry.
Headquartered in Belgium and employing about 1,500 people worldwide,
IBA has installed systems across the world.
Read moreAGEAS Global digital approach
April 2016April 2016AGEAS Global digital approach
Ageas is an international insurance group with a heritage spanning 190 years. Present in 13 countries across Europe and Asia, the company offers Life and Non-Life solutions to millions of Retail and Business customers.
As one of Europe’s larger insurance companies, Ageas is the No.1 insurer in Belgium and ranks among the market leaders in most of the countries in which it operates. With a total workforce of more than 40,000 people (including the non-consolidated partnerships), Ageas is present in Belgium, the UK, Luxembourg, France, Italy, Portugal, Turkey, China, Malaysia, India, Thailand, Vietnam and the Philippines.
Read moreEUROMETROPOLE campaign
April 2016April 2016EUROMETROPOLE campaign
The Eurometropolis Lille - Kortrijk – Tournai brings together all French and Belgian government levels via 14 institutions, working together to erase the "border effect" and make day-to-day life easier for its 2.1 million inhabitants.
Read moreSOFINA Global Brand Identity
September 2016September 2016SOFINA Global Brand Identity
"Our goal at Sofina is to create economic value with a human face. We believe that the entrepreneurial spirit that characterises many family businesses is a source of progress and innovation. By supporting these entrepreneurs and innovators, we intend to contribute to global growth, development and innovation"
Read moreJORI European communication
May 2017May 2017JORI European communication
JORI aims for ‘Mental Comfort’. ‘Mental Comfort’ stands for a unique world, a world of unlimited comfort, where design and quality create a universe in which the body can relax endlessly.
The result of this search is a range of contemporary seats and sofas clearly carrying the JORI DNA: sophisticated design combined with unlimited customised seating comfort, styling by leading designers and executed in exclusive quality leather or fabric.
As assembly company, JORI realises today, with 170 employees, a turnover of around 35.8 million EURO. World-wide JORI exports to almost 30 countries. With this JORI has grown into one of the most important European manufacturers in its sector.
For years, the agency has been developing all the communication for the group at European level.
Read morePROXIMUS Online Report
April 2016April 2016PROXIMUS Online Report
The Proximus Group is a telecommunications company operating in the Belgian and international market. Proximus the leading national provider of telephony, internet, television and network-based ICT services. Proximus' aim is to deliver the best customer experience. To do so, Proximus' complementary brands meet the demands of a wide range of customers.
Read moreSPF/FOD institutional
May 2017May 2017SPF/FOD institutional
We have an exclusive contract with the federal public service. We create and develop on request the annual reports / activity reports of the institutions which belongs to the federal service.
We have an exclusive contract with the federal public service. We create and develop on request the annual reports / activity reports of the institutions which belongs to the federal service.
Read moreHome Invest Belgium Global brand identity
July 2017July 2017Home Invest Belgium Global brand identity
Home Invest Belgium is a public Regulated Real Estate Company (GVV/SIR), which was established in 1999 and is listed on the regulated market of Euronext Brussels.
Home Invest Belgium specialises in residential real estate investments. Over the years the company built a portfolio of 46 sites and 3 development projects. The overall fair value of this portfolio is estimated to be about €408.8 million at 31/12/2016.Read more
Clients’ reviews
Check the latest reviews from our clients
Total ratings
Caroline Pirard
Marketing Manager at N-SIDE
We have worked with The Crew Communication to develop our new website. The project had some challenging deadlines but that did not scare them off. The team showed great flexibility, rapidity of execution and creativity without jeopardizing quality. Thank you to the very talented team!
francois helard
cofounder at Enaviga
As a marketplace for boat rental, we were looking for marketing/communication/design/social media expertise to help us on our new B2B platform’ positioning and communication, to define the messages and visual, and produce video as well for our B2C website. With The Crew (apart that it sounds logic for a boating company) we felt directly the connexion thanks to their very professional approach and their extended experience in the travel industry. The Crew demonstrated even before being selected their real interest in our young company by proposing already ideas, concept and visuals. Like in any relationship, it can work only when it works in both ways like this; we are passionate about our development, The Crew is proud to put their name on what they produce. You can check the video here https://partner.enaviga.com/
Gilles Gallemaers
Communication officer - Copywriter at Belgocontrol
We have been working with the Crew Communication for many years on many projects of different types (annual reports, brochures, web projects with videos...). Each time we were more than satisfied about their work. They get the job done with ceativity and professionalism and right on schedule. The budgets were always respected and everything was done to deliver the best service, with the smile. It is always a real pleasure to lead a project with The Crew Communication team.
Véronique Fievez
Assistante direction at Deprophar
Société très professionnel, personnel agréable et efficace.
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